Are you a Carer or concerned about a Carers during the Covid-19 crisis?

Please call 01773 833833 or email or refer online via the link here

We respond to all calls and emails daily and will arrange for one of the team to call you back to discuss how we can help you.

Our Team are also contacting Derbyshire’s most vulnerable Carers to review their current situation, address any concerns and make sure that Carers and their families are connected to support services. These include services such as food deliveries, prescription collections and befriending.


Latest Advice from Carers UK on Covid

Carers UK website 


UK Government Covid Rules

Local Covid alert levels


Derbyshire County Council 

DCC have an information page if you need help during the coronovirus outbreak  Click to go to website


COVID-19: Psychological First Aid

Get psychological first aid (PFA) training and help people with different needs to cope with the emotional impact of COVID-19.


Mental health and wellbeing support 

The Derbyshire County Council website has been refreshed with up to date information on mental health and wellbeing support available to people in Derbyshire. Website


Derby and Derbyshire NHS

NHS Derby & Derbyshire Emotional Health & Wellbeing toolkit Health and Wellbeing toolkit


Government guidance for those who provide unpaid care to friends or family

Read full guidance here 


Derbyshire Healthcare NHS Foundation Trust

Derbyshire Healthcare NHS Foundation Trust has launched a new telephone-based support line for local people of all ages and their carers who are experiencing increased distress or anxiety during the ongoing Coronavirus (COVID-19) pandemic.

 The new service also intends to support people who are experiencing a reduction in their usual mental health care services, as a result of changes that have been made to support the pandemic. 

The support line, which will initially be available between the hours of 9am – midnight every day of the week can be contacted on 0300 790 0596.

 For more information about the support line and wider information about our services at this time, please visit the Trust’s website


Domestic Abuse Advice from Derbyshire Constabulary

“If you’re already living with domestic abuse, then the current restrictions on movement to slow the spread of the virus have probably left you fearful of being isolated in the house with your abuser and as if there is nowhere to go for help.

 “You may not be able to see the friends and family who usually support you, and some of the places where you go for help or treatment may be closed or offering a reduced service.

 “Please remember that you can still call 999 if you or someone else is in danger.”

 DCI Bilby said that while some domestic abuse support services are not currently offering face-to-face meetings, advice and support is still available on the phone or online.

 In Derbyshire, the following services are available:

- Derby City Domestic Abuse Service: 0800 085 3481

- Derbyshire Domestic Abuse Service: 0800 019 8668

- National Domestic Abuse Helpline: 0808 200 0247

- Men’s Advice Line: 0808 801 0327

- National LBGT+ Domestic Abuse Helpline: 0800 999 5428

- Rape and Sexual Violence Services: 01773 746 115

- Sail Derbyshire: a variety of numbers are available via the website

 If you’re a child or young person and domestic abuse is happening in your home or relationship, you can call Childline on 0800 1111.

 If you are worried about hurting the ones you love whilst staying at home, call the Respect Phoneline for support and help to manage your behaviour, 0808 8024040.


Dementia and Covid-19

The following document is about behaviour changes for people with dementia during this COVID-19 pandemic Dementia behaviour COVID.pdf


Other resources that may be of help at this time

DCA Reading List

Our staff have put together a reading list for Carers to help them during this outbreak  DCA Recommended reading list.pdf


Working Families

Free helpline for parents & carers on employment rights and in-work benefits website


Cruse Bereavement Care

Bereaved people may have to deal with increased trauma, and may be cut off from some of their usual support network. Cruse Bereavement Care have shared some advice and guidance for those affected. Cruse website


Coronavirus Anxiety Workbook

The wellness society have produced a Coronavirus Anxiety Workbook. This is a tool to help you build resilience during these difficult times.  Coronavirus-Anxiety-Workbook.pdf


Hearing Help 

Supporting the Hearing Impaired, they are available for telephone support including weekly safe and well checks, befriending, advice and information and have a 24 hour voicemail service.  01773 570 976 . 


National Autistic Society have produced lots of useful information including
Guide to Social Distancing - Social Distancing.pdf
Guide to Staying Home - Staying Home.pdf
They also have loads more resources on their website - website


NHS has some advice on looking after your mental health during this current situation


Government launches Coronavirus Information Service on WhatsApp - The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services. - coronavirus information service on whatsapp


Alzheimer’s society dementia talking point


Dementia  - Here is a guide to online resources for those providing care for people with dementia  Maintaining-Activities-for-Older-Adults-during-COVID19.pdf

Dementia - Useful information from the NHS on caring for someone with Dementia at home Dementia Carer Pack

WHO Europe has produced a guide How to stay physically active during COVID-19 self-quarantine.  The guide is intended to help people integrate simple, safe ways to stay physically active in limited space. The guide also takes account of some of the physical challenges of working from home, offering tips on how to integrate movement into daily routines.   stay physically active during self quarantine


Resources and help for young people and parents during the Coronavirus Epidemic


Young Minds

Feeling concerned or overwhelmed by the news is understandable, especially if you are struggling with your mental health or you have a physical illness. It might be that you’re anxious about your own health, the health of someone in your family, or what impact the virus will have on your life. Young Minds have some steps easy to use steps for you to take if you are feeling anxious.

Parents can email or call the helpline 08088025544



Kooth is an online support service for young people aged 10-24



Childline is a counselling service for children and young people up to their 19th birthday in the UK

Worries About the World is a page on the Childline website which can help if you’re feeling anxious about coronavirus.

Childline also has a Calm Zone which is a tool box page that offers lots of ways to feel calmer. It’s about finding what works for you. They feature breathing exercises, activities, games and videos to help let go of stress.



Safespeak offer counselling services for children



Family Lives 

Family lives can provide local support regarding all aspects of parenting including mental health support

Helpline: 0808800222



Wealth of resources to help deal with children and teens mental health. “On my mind” website aiming to empower children and young adults to make informed choices about their mental health support.

Child and Adolescent Mental Health Services



Gingerbread offer support for single parents


Bereavement and


Distraction and home-schooling


Brain Pop

Brain Pop has put together an excellent little animation that explains clearly what COVID-19 is , helping you learn the facts that can help ease your mind.


Save the Children

Save the Children has lots of information about COVID-19 and ways of keeping yourself safe during this time. It has tips on how to talk about the virus as well as ways of coping with school closures.




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