Derbyshire Carers Association offices will be closed from 4.00pm Friday 22nd December 2023 until 9am Tuesday 2nd January 2024

Should you need help and support over the festive period, please refer to the information below

NHS 111

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

go to 111.nhs.uk

call 111

Please don’t forget to order your repeat prescriptions before pharmacists close for the Christmas Bank Holidays.

 

Mental Health

Childline
Helpline for children struggling with mental health or abuse. 0800 1111

 

CRUSE Bereavement Care
For support during a bereavement Call 0808 808 1677
Email derbyshire@cruse.org.uk

Opening hours
Monday – Thursday: 9.30am-3pm
Friday – Sunday: Closed
Christmas & Boxing Day: Phone & Email Service open 10-2pm
New Years Day: Closed

 

Mind

Mind have both an information helpline and a legal helpline to give advice on mental health issues.

The Information line is open Monday to Friday, 9am to 6pm (except for bank holidays) on tel: 0300 123 3393

The legal line is open Monday to Friday from 9am to 6pm (except for bank holidays) on tel: 0300 466 6463

Our helplines are closed on these days during the festive period:
Monday 25th December (Christmas day)
Tuesday 26th December (Boxing day)
Monday 1st January (New year's day)

 

P3 Mental Health 24/7 Helpline 

This service offers a free 24/7 helpline for people in Derbyshire and Derby City who require advice about mental health.
0800 028 0077

 

Samaritans

If you are having a difficult time and need someone to talk to or if you are worried about someone else the Samaritans offer a free helpline or email service.

Call 116 123

Email jo@samaritans.org

 

Food Banks

Rural Action Derbyshire

Phone: 01629 592970

They have an alphabetical list of all food banks.

 

Online Support Groups

Please stay safe online and never give any personal details that could identify you. If you're not sure, visit the Get Safe Online website for some top tips before you join a group for the first time.

Macmillan - online community carers group offering a safe and supportive place for people looking after someone with cancer to share worries and emotions.

Mencap Family Hub online community for parents and carers of people with learning disabilities.

Talking Point is the Alzheimer's Society's online community for people with dementia and their carers.

 

General

Age UK

Advice for older people every day of the year 8am – 7pm

Call 0800 055 6112

 

Call Derbyshire (Social Care Support)

Derbyshire County Councils call centre is open to provide you with speedy and direct responses.

Monday - Friday 8am - 6pm
Saturday - 9.30am - 4pm

Call 01629 533190

 

Carers UK Advice Line

Tel: 0808 808 7777, Monday to Friday, 9am to 6pm. 

 

Derby City Careline (Social Care Support)

The service operates from 5pm to 9am Monday to Friday and 24 hours a day on weekends and bank holidays.

Call 01332 956606

 

Domestic abuse help line –

Derbyshire county council - 08000 198 668. You can also email the support line giving a number you can be contacted safely at derbyshiredahelpline@theelmfoundation.org.uk

FRANK

Offer friendly, confidential advice on drug related issues by live chat. 

Tel:  0300 1236600

  

The Silver Line

24 hour helpline providing information, friendship and advice for to older people.

Call 0800 4708090

  

Warmer Derby & Derbyshire

If you think you’ll struggle to stay warm and afford your energy bills this winter. Tel: 0800 677 1332

Kooth

Kooth is an online support service for young people aged 10-24

 

Young Minds

Feeling concerned or overwhelmed by the news is understandable, especially if you are struggling with your mental health or you have a physical illness. It might be that you’re anxious about your own health, the health of someone in your family. Young Minds have some steps easy to use steps for you to take if you are feeling anxious.
Parents can email parents@youngminds.org or call the helpline 08088025544

 

Derbyshire Mental Health Helpline and Support Service

The Derbyshire Mental Health Helpline and Support Service is a freephone service available to everyone living in Derbyshire - both young people and adults. It is open 24 hours a day, seven days a week.

If you or your loved one are experiencing distress or anxiety, or feeling that you cannot cope, call us on 0800 028 0077 for support over the phone. That support could be about your mental health but you can also talk through practical issues that may be causing concern.

 

Derbyshire Carers Association would like to take this opportunity to wish you a Merry Christmas and we hope to see you all in the New Year.