Congratulations to Ward 4 at Florence Nightingale Community Hospital on achieving the Carer Friendly Award in recognition of their commitment to improving the experience of unpaid carers.
The ward has made significant improvements to ensure that carers are identified as early as possible during a patient's hospital stay. By recognising the vital role carers play, staff are able to involve them in conversations, understand their needs, and ensure they are treated as valued partners in care.
A key achievement has been the ward's focus on including carers in hospital discharge planning. This collaborative approach helps ensure carers are informed, prepared, and supported before their loved one returns home, contributing to safer, more effective discharges and better outcomes for patients.
Ward 4 has also strengthened the support available to carers by providing clear information and signposting to Derbyshire Carers Association. This enables carers to access advice, practical support, information about their rights, and local services that can help them in their caring role.
Achieving the Carer Friendly Award reflects the dedication of the Ward 4 team to embedding carer-inclusive practices into everyday care. Their work demonstrates how recognising, listening to, and supporting carers can make a meaningful difference to both patients and the people who care for them.
This award is a well-deserved recognition of Jessica Fielding (Senior Sister) and her team's commitment to creating a more inclusive and supportive environment for carers at Florence Nightingale Community Hospital.
