Healthwatch want to speak to service users or their carers who may have experienced having insoles, braces, splints, callipers, footwear from community NHS services in Derbyshire. If you would like to share your experiences or your views on the service, please contact Emma on 07816 283550 or email: carersvoice@derbyshirecarers.co.uk

 

(Healthwatch Derbyshire are an independent health and social care champion. They have the power to make sure NHS leaders and other decision makers listen to local feedback and improve standards of care.)

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Do you look after or support someone with borderline personality disorder? Would you like to share your experiences?

 A clinical psychologist from Manchester University is doing a research project aiming to improve crisis care for people with a diagnosis of borderline personality disorder.

 Key topics will be:

  1. Where do you access health information, or information about health research?
  2. What do you think makes a crisis care intervention more or less likely to succeed?

 If you would like to participate, please contact carersvoice@derbyshirecarers.co.uk or ring 07816 283 550.

 

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NHS Derby and Derbyshire are currently working on Stroke Rehabilitation services review.

Make a difference by sharing your experiences either through a survey or several workshops they will be running.

Find out more: https://bit.ly/4dVyo93

#shareyourexperiences

#makeadifference

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The Communities Driving Change workstream is part of the Integrated Care Board and Joined Up Care Derbyshire strategy work to achieve the national end-of-life ambitions. As part of this it is vital to hear peoples lived experiences of palliative and end-of-life care and bereavement support to understand what is important for patients and their families. This will be used to drive change and improvement across Derby City and Derbyshire.

We recognise you are an important contact with patients and families impacted by life limiting illness, end-of-life care, and/or bereavement therefore, we know people will often share their stories and experiences with you; so, we would like to ask that if you are told of positive or negative experiences, we would be grateful to hear these.

People can contact Julie or Sue themselves, scan the QR code to give feedback online or you can ask if they would be happy for you to pass their story on either anonymously or with their contact details. We have attached a feedback template and a slip with the QR code for you to use.

 

Contacts: Julie Mehigan, Compassionate Communities & Engagement Lead, Treetops Hospice – Julie.mehigan@treetopshospice.org.uk or Sue Higginson, Patient experience Manager, Derby & Derbyshire ICB – sue.higginson@nhs.net

 

People’s stories and experiences can make a real difference for others.

Experiences may include topics such as care or support, communication, medication, equipment, cultural factors, access; there is no restriction on what we want to hear about.

Two recent shared experiences that have led to action are:

Muslim community members unable to get timely certification of death leading to a delayed funeral for their loved one - this shared experience has prompted closer work with the Muslim community and GPs to find ways to overcome this. A small working group has been set up, including members of the BME Forum and representatives from Joined Up Care Derbyshire, who will work together in taking forward an action plan that addresses wider issues and cultural sensitivities around death and dying.

Difficulties and distress caused to a family that could not find a pharmacy with stock of end-of-life medication for their loved one over a bank holiday has led to the End-of-Life Operational group and pharmacy leads undertaking fact finding and review of availability of these medications across Derbyshire and the implementation of several actions to avoid this happening to other families.

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Please contact emma.beestone@derbyshirecarers.co.uk if you are running a consultation or coproduction project for carers that you would like to share.

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